21-year-old ON Lauren Reid Edwards (12-17) was recently crowned a Care UK Hero for her dedication, hard work and kind nature during her time volunteering at a Cringleford care home. 

Lauren, who is currently studying French and International Relations at Reading University, moved back to Norwich at the beginning of lockdown. She started volunteering at Cavell Court care home in Cringleford as a member of the lifestyle team, helping to support her colleagues in organising daily activities for the residents. 

Forming strong relationships with everyone at the home, Lauren became popular with residents thanks to her caring, innovative and kind nature, which has helped newer members of the Cavell Court family to settle into the home quickly. 

She also supported the team in organising group sing-a-long sessions and, by speaking to each individual, compiled a booklet of song sheets based on residents’ favourite songs to host a weekly singing activity to encourage reminiscence and keep everyone’s spirits high. 

Karen Curle, home manager at Cavell Court, said: “Lauren has become a huge asset to the lifestyle team and we are delighted that she has been named as a Care UK Hero. 

“From taking the time to get to know residents, to supporting the lifestyle team to organise daily activities, Lauren’s dedication is second to none. Her positive, proactive and friendly nature has raised everyone’s spirits and really helped us to get through the past few months.” 

Lauren was named as a Care UK Hero for “going above and beyond for colleagues, residents and the local community in recent months”. 

From outstanding colleagues to residents who have ensured morale remains high, the competition aims to shine a light on the exceptional people working in care and helping others. The nomination was shared as part of a nationwide search for Care UK Heroes throughout its 122 care homes. 

Congratulations Lauren!